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How the WorkFORCE® Assessment for Job Fit Works

Predicts likelihood of success on the job

You are provided with an Expected Job Fit Indicator that indicates a candidate's likelihood of success in the position. Scoring algorithms are built based on the job fit scores and job performance of successfully employed individuals in jobs similar to the one for which you are hiring. Job types include IT, Marketing/Sales, Scientific/Technical Professionals, Support Staff, Customer Service and more.


Measures key behavioral skills that predict workplace success

The WorkFORCE Assessment for Job Fit measures the Six Behavioral Competencies that are most directly associated with employee success, as determined by ETS's rigorous research.


Six Behavioral Competencies

Behavioral competencies measured by the WorkFORCE Assessment for Job Fit

Behavioral CompetenciesDescription
Initiative & Perseverance Individuals higher on this dimension tend to set high standards for themselves and work hard to complete tasks on time and well. They are good at and enjoy leading and influencing others. They tend to be organized with their possessions and tasks.
Responsibility Individuals higher on this dimension typically fulfill their promises and obligations, and take responsibility for their mistakes. They are not easily distracted and think things through before acting. They tend to be effective at tasks requiring caution and precision.
Teamwork & Citizenship Individuals higher on this dimension tend to trust and get along well with others. They try to be polite, cooperative and considerate of others' opinions when making decisions. They tend to be generous with their time, money and possessions. They are more likely to sympathize with others' problems and want to help. Such qualities may help these individuals collaborate effectively with colleagues.
Customer Service Orientation Individuals higher on this dimension tend to trust and get along well with others. They are more likely to sympathize with others' problems and want to help. They enjoy talking to others, feel comfortable meeting new people and consider themselves to have superior social skills. Such qualities may help these individuals effectively interact with customers and prioritize customers' needs.
Problem Solving & Ingenuity Individuals higher on this dimension tend to be quick at reading and processing information. They seek out and enjoy opportunities to try or learn about new things, come up with creative ideas and solve mentally challenging problems. They may get bored with easy work assignments that do not challenge them.
Flexibility & Resilience Individuals higher on this dimension tend to be more optimistic, have higher self-esteem and react to criticism more positively. They are able to perform well under pressure, laugh off stress and move forward without dwelling on or losing sleep over past mistakes. As a result of these qualities, these individuals may adjust well to changing work environments.

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